Delivery information

Irrespective of the delivery method you choose or which is allocated, we always take responsibility up to the point of delivery, i.e. if your parcel goes missing or the contents are damaged, we will replace the affected items at no cost to you.

Please note that the time taken to ship an item is not currently listed on each product’s detail page.

Product that is marked in stock with a stock quantity is available immediately; product that is marked on back order or in stock with no stock quantity  indicates delivery will be within 5 to 11 days.

Orders are shipped in full, if multiple books are ordered, the order will be shipped when all books are available.

Delivery options

We currently offer three local methods of delivery, at a standard cost of R75-00. Please be aware that our system will allocate the delivery method based on your area, this is regardless of whether or not the address on your order is your own physical address. Our preference is to courier depending on the area, if that is not cost-effective our next preference is to deliver the local Postnet store, if there is no local Postnet store, your order will be sent via SAPO.

National RSA Courier 

These are door-to-door services. The delivery address must be a physical address and cannot be a post office box. Someone will need to be available at the address to receive the delivery. Deliveries are made during business hours from Monday to Friday.

Delivery to addresses in main centres is generally within 2 working days once the order has been dispatched. Main centres include properties within an approximate 25km radius of the major cities in South Africa.  We do not deliver by courier to areas that fall outside of the 25km main centres radius, plots, farms, mines, military bases, major chain stores, power stations, game reserves and lodges, airports or harbours, and should your delivery address fall into one of these categories you will be liable for the extra costs incurred in delivering or returning the parcel. The SAPO or Postnet should be selected as the delivery option for these locations. Where a courier may be used and If you are not in a main centre, delivery can take up to 5 working days.

National SAPO 

Delivery is via the counter-to counter speed service to the closest post office; depending on where you are located, delivery is 4 to 11 days.

National Postnet

Delivery to the local Postnet, delivery is 2 to 5 days, depending on the area.

International service to Namibia:

SAPO to Namibia Postal Services to a post box address only, this is untracked and delivery time is up to 8 weeks. Price on request as is based on weight.