Book Hub – who we are and how it works

Book Hub is a local, independent, personalised on-line book shop based in Parktown, Johannesburg, which is passionate about books and encourages reading for both pleasure and education. We especially like to support our local authors and in all languages.

We are a forward-thinking company which engages with our customers through a number of channels. Should you choose to subscribe to our newsletters, you will receive curated book offers which are not advertised on our website.  If you can’t find a book or are looking for suggestions, just drop us an email or a message and we will gladly assist you.

We focus on under-served markets outside of the main metropolitan areas. Through the use of digital marketing and integrated logistics, we aim to provide a wide selection of books that would otherwise be difficult for our customers to obtain.

In order to help our customers find books of interest to them from the millions of books available world wide we carefully curate book selections tailor-made to meet the needs of the wide variety of our customers in all parts of South Africa.

We provide a broad and diverse range of books and to make them available to the widest possible base with a personal flavor. We try to do this as economically and as quickly as is feasible  for you, the customer.

We urge you to please support local business and local books, and to encourage everyone to keep reading!

Our contact details:

Office, SMS, WhatsApp: 27 81 544 5312

Email: [email protected]

Website: https://www.bookhubpress.com

How it works:

“IN STOCK” books – complete orders will be handed over to the couriers within 48 hours of confirmation of payment.

“ON BACKORDER” books – complete orders will be handed over to the couriers within 5 – 7 days of confirmation of payment (excludes weekends and public holidays).

Please note that we ship complete orders. If your order includes a pre-order title, or a mix of in stock and on backorder titles, your full order will be shipped as soon as all stock is available

Sale book prices return to normal once the current stock on hand is sold out.

General Ts & Cs: (Please refer to any specific terms and conditions contained in any newsletter you have subscribed to. If the newsletter contains any limited offer or special offer or sale books, please note that prices are only valid while current stocks last. Prices return to normal once stock is sold out. Prices and publication dates may be subject to change with immediate effect as and when  notified by the publishers. If the newsletter contains a pre-order, please note that publication dates and prices may be subject to change by the publishers – this rarely happens, but you will be notified if it does). In general, all prices and publication dates are subject to change as and when notified by the local publishers.

Paid orders receive preference. Bank payments can take up to 48 hours to reflect. To secure your order, please send proof of payment to [email protected] if you are doing an EFT. Payfast payment methods are immediate.
Unpaid orders will be cancelled within 24 hours if payment has not been received, unless alternative payment arrangements have been made with us.

The prices appearing in the newsletter and on the website exclude a standard delivery charge of R75-00 Courier or R95 Postnet-to-Postnet.

Delivery will be made via The Courier Guy or Postnet, depending on your area and depending on your selection. Delivery takes 2 – 5 days, depending on your area. Please note that our couriers do not deliver to farms/plots or remote/rural or high-risk locations or to any other specified locations. Please contact us if you have any delivery queries. The Courier Guy option is direct to your home or business address; Please note that if you choose The Courier Guy but provide a Postnet address, the store may charge an administration fee to accept and hold your package, or they may choose not to accept the parcel at all. This is not our policy but is a Postnet policy. So please choose and select your delivery method very carefully as we cannot be held liable for non-delivery and return of your order to us as a result thereof.

You will receive your order status updates via your provided email address, so please keep checking your emails (to help the process, please make us a secure sender and also make sure our order updates don’t go to your spam or junk email inbox).

We do not have direct courier tracking on our website, but you will receive the tracking link and details in your final order update and you are always welcome to contact us.